Service Manager

This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.
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Working with the Ivanti Integration Web Service

This topic describes the Service Manager internal web services API, which you can use to integrate your application with the Service Manager web services.

•Accessing the Ivanti Integration Web Service. Describes how to access the Service Manager Integration web service.

•Establish the Connection, Select a Role And Disconnect. Describes how to establish a connection using the Connect web method and how to retrieve a list of available roles by using the GetRolesForUser web method.

•Searching for Records. Describes how to search for records by using the FindBusinessObject, FindSingleBusinessObjectByField, FindMultipleBusinessObjectsByField, and Search web methods.

•Record Operations. Describes the CreateObject, UpdateObject, and DeleteObject web methods.

•Attachment Web Methods: Describes the AddAttachment and ReadAttachment web methods.

•Metadata Access: Describes the GetSchemaForObject, GetAllSchemaForObject, and GetAllAllowedObjectNames web methods.

•Working with Request Offerings and Service Requests: Describes the GetCategories, GetCategoryTemplates, GetAllTemplates, GetSubscriptionId, GetPackageData, UserCanAccessRequestOffering, SubmitRequest, GetRequestData, and FetchServiceReqValidationListData web methods.

•Creating a Test Console Application using Microsoft Visual Studio: Describes how to create a test console application.